Lakshmi Sujeesh

On shift at the C3 Centre, Tan Tock Seng Hospital

Healthcare systemsthat work in real operations.

I work between hospital users and technical teams to make healthcare technology usable, reliable and operational.

Healthcare Management Associate and biomedical engineer in Singapore, working across requirements, workflow design, UAT, rollout, production support and medical-device development.

50%less admin time in pre-employment health screening at Khoo Teck Puat Hospital
100+children and caregivers researched and tested with for an assistive device
S$500Kclinic renovation procurement, from capex submission to vendor evaluation

Right now I sit between hospital users and technical teams, keeping incident management running.

At the C3 Centre that means incident-management workflows, C3–Teams integration, production verification, system issues and new digital requirements.

Selected work, delivered end to end

Three projects taken from problem definition through implementation, adoption and production support.

Digital systems C3 Centre, Tan Tock Seng Hospital

Digital incident management

Developed the C3 IT incident workflow and aligned operational and technical stakeholders around it, then took it through C3–Teams UAT and production verification. Now resolving production issues and coordinating new requirements with ground users, Duty Officers, Synapxe and ST Engineering.

Covers: requirements, workflow design, UAT, production verification, issue resolution and user adoption.

100%of C3–Teams production verification completed
Process redesign Khoo Teck Puat Hospital, NHG Health

Pre-employment health screening, redesigned

Built Epic SmartPhrases, moved the paper forms onto FormSG and redesigned the screening workflow across HR, Occupational Health doctors and nursing. The result is less admin work and a process that matches Woodlands Health standards.

Covers: workflow redesign, Epic configuration, digitisation and cross-functional implementation.

50%reduction in administrative time
Medical device Duke-NUS Health Innovator Programme

An assistive device for contact lens wear

A device that helps myopic children insert and remove contact lenses. Research and testing with more than 100 children and caregivers shaped each safety-focused prototype. It has moved from user need to provisional patent, S$50K grant and active industry co-development.

Covers: user research, product engineering, prototyping, testing and commercialisation.

100+children and caregivers in research and testing

Experience across three disciplines

Hospital operations, research and engineering — connected by a consistent focus on implementation and measurable outcomes.

  • Developed the C3 IT incident workflow and support rollout and issue resolution with Synapxe and ST Engineering.
  • Completed C3–Teams UAT and production verification, and supports Duty Officer and ground-user adoption for incident monitoring and reporting.
  • Validates production dashboards, indicators and SOPs; investigates issues and consolidates enhancement requirements.
  • Supports mobile C3 chatbot requirements: vendor scope, technical and security coordination, acceptance criteria and UAT preparation.
  • Supports training, onboarding, roadshows and ground-user requirements for C3 and Teams workflows.
  • Reduced pre-employment screening administrative time by 50% using Epic SmartPhrases, FormSG and cross-department workflow redesign.
  • Secured senior-management approval to consolidate three outpatient clinics, using patient-flow and space-utilisation analysis.
  • Analysed pharmacy load and outpatient workflows across Pharmacy, Eye, ENT, Dental and Cardiology.
  • Drove procurement for a S$500K Specialist Outpatient Clinic renovation, including capex submissions, tender papers and vendor evaluation.
  • Implemented and optimised kNN and MICE missing-data strategies for 30 patients across more than 20 clinical variables.
  • Ran a longitudinal analysis of Transcranial Magnetic Stimulation data and its correlations with clinical variables.
  • Used Python visualisation to validate imputed datasets and communicate findings to multidisciplinary teams.
  • Prototyped and validated two cardiac surgical manufacturing components within two months, using 3D printing, cleanroom requirements and DFM principles.
  • Designed components for a proof-of-concept automated heart-valve sewing machine in SolidWorks and wrote a detailed Bill of Materials for vendor fabrication.
  • Developed and optimised a metal-enhanced fluorescence protocol, achieving signal enhancement of up to 20×.
  • Analysed 90 leaf-reflectance spectral datasets with Python to study anthocyanin and flavonol changes under drought.
  • Established analyte detection down to 1 nM in optical-fibre experiments and processed Raman spectroscopy datasets.
  • Led validation-study data collection and presented findings at the Interdisciplinary Conference on Orthopaedic Value-Based Care 2023.
  • Managed daily medical-device maintenance, troubleshooting and hardware inventory.
  • Gathered clinical evidence to validate range-of-motion measurement software for musculoskeletal rehabilitation tracking.

Selected projects

Longer-running work in medical devices, clinical engineering and product development.

August 2024 – present

Contact Lens Wearing Assistive Device

Assistive device for contact-lens insertion and removal for myopic children. Leads engineering and commercialisation in a three-person multidisciplinary team, with prototypes shaped by testing with children and caregivers.

S$50K grant, provisional patent, industry co-development under way
September 2022 – July 2024

Fall Detection Wearable

Built with an eight-person engineering, data and computer-science team for dementia patients. It combines MPU6050 gyroscope and GPS data to detect falls and send location notifications.

First prize, Biomedical Engineering Society 16th Scientific Meeting Design Challenge
January – November 2023

Treatment Visualisation Educational Tool

Needs assessment with 20+ dentistry students, oral surgeons and orthodontists led to a high-fidelity SolidWorks training model that replicates the human jaw.

80% improvement in students' treatment-plan accuracy, as reported
NUS Medical Grand Challenge

Automated Pill Storage & Reminder System

Led development of an automated pill-storage and reminder concept to improve medication adherence for people managing polypharmacy and chronic disease.

Project Director

Engineer by training, operator by practice

B.Eng in Biomedical Engineering from the National University of Singapore, with a second major in Innovation & Design. My experience runs through hospital operations, digital systems implementation, clinical-data research, medical-device manufacturing and product development.

Lakshmi Sujeesh
Healthcare Management Associate · Biomedical Engineer
University
National University of Singapore
Degree
B.Eng Biomedical Engineering
Second major
Innovation & Design
GPA
4.51
Technical
Python, SolidWorks, Fusion 360, MATLAB
Languages
English, Tamil, Malayalam

Let's talk.

For roles, collaborations or a deeper discussion on any project, get in touch.

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