Healthcare Management Associate
Biomedical Engineer

Healthcare operations, systems and engineering.

I work on healthcare problems that have to survive contact with real operations — requirements, workflows, testing, implementation, production issues and the people who use the system every day.

Current scope

Working between hospital users and technical teams on incident-management workflows, C3–Teams integration, production verification, system issues and new digital requirements.

Selected work

Three examples of problems carried through implementation.

01
TTSH · C3 Centre

Digital incident management

Developed the C3 IT incident workflow and aligned it with operational and technical stakeholders. Completed C3–Teams UAT and production verification, then continued into production issue resolution, user adoption and requirements coordination with ground users, Duty Officers, Synapxe and ST Engineering.

02
Khoo Teck Puat Hospital

Pre-employment health screening

Created Epic SmartPhrases, migrated physical forms to FormSG and redesigned the screening workflow across HR, Occupational Health doctors and nursing. The implementation reduced administrative work while aligning the process with Woodlands Health standards.

03
Duke-NUS Health Innovator Programme

Contact-lens wearing assistive device

Developing an assistive device for contact-lens insertion and removal for myopic children. Research and testing with more than 100 children and caregivers informed iterative, safety-focused prototypes. The project has progressed from user need to IP, grant funding and active industry co-development.

Experience

Healthcare delivery, clinical research and medical-device engineering.

Apr — Nov 2026

Healthcare Management Associate

TTSH · C3 Centre
  • Developed the C3 IT incident workflow and supports implementation and issue resolution with Synapxe and ST Engineering.
  • Completed C3–Teams UAT and production verification; supports Duty Officer and ground-user adoption for incident monitoring and reporting.
  • Validates production dashboards, indicators and SOPs; investigates issues and consolidates enhancement requirements.
  • Supports mobile C3 chatbot requirements, vendor scope, technical and security coordination, acceptance criteria and UAT preparation.
  • Supports training, onboarding, roadshows and ground-user requirements for C3 and Teams workflows.
Jul 2025 — 2026

Healthcare Management Associate

Khoo Teck Puat Hospital · NHGHealth
  • Reduced pre-employment screening administrative time by 50% using Epic SmartPhrases, FormSG and cross-department workflow redesign.
  • Secured senior-management approval for consolidation of three outpatient clinics using patient-flow and space-utilisation analysis.
  • Analysed pharmacy load and outpatient workflows across Pharmacy, Eye, ENT, Dental and Cardiology.
  • Drove procurement for a S$500K Specialist Outpatient Clinic renovation, including capex submissions, tender papers and vendor evaluation.
May — Aug 2024

Research Intern

Singapore-ETH Centre
  • Implemented and optimised kNN and MICE missing-data strategies for 30 patients across more than 20 clinical variables.
  • Conducted longitudinal analysis of Transcranial Magnetic Stimulation data and correlations with clinical variables.
  • Used Python visualisation to validate imputed datasets and communicate findings to multidisciplinary teams.
Jan — May 2024

Process Technology Engineering Intern

Edwards Lifesciences
  • Prototyped and validated two cardiac surgical manufacturing components within two months using 3D printing, cleanroom requirements and DFM principles.
  • Designed components for a proof-of-concept automated heart-valve sewing machine in SolidWorks and developed a detailed Bill of Materials for vendor fabrication.
May — Jul 2023

Research Intern

A*STAR
  • Developed and optimised a metal-enhanced fluorescence protocol, achieving signal enhancement of up to 20×.
  • Analysed 90 leaf-reflectance spectral datasets with Python to study anthocyanin and flavonol changes under drought.
  • Established analyte detection down to 1 nM in optical-fibre experiments and processed Raman spectroscopy datasets.
May — Dec 2022

Product Development Engineering Intern

Kinexcs
  • Led validation-study data collection and presented findings at the Interdisciplinary Conference on Orthopaedic Value-Based Care 2023.
  • Managed daily medical-device maintenance, troubleshooting and hardware inventory.
  • Gathered clinical evidence to validate range-of-motion measurement software for musculoskeletal rehabilitation tracking.
Projects

Longer-term work in medical devices and healthcare engineering.

Aug 2024 — present

Contact Lens Wearing Assistive Device

Assistive device for contact-lens insertion and removal for myopic children. Leads engineering and commercialisation in a three-person multidisciplinary team, with iterative prototypes informed by research and testing with children and caregivers.

100+ children & caregivers · S$50K grant · provisional patent · active industry co-development
Sep 2022 — Jul 2024

Fall Detection Wearable

Developed with an eight-person multidisciplinary engineering, data and computer-science team for dementia patients, integrating MPU6050 gyroscope and GPS data for fall detection and location notification.

First prize · Biomedical Engineering Society 16th Scientific Meeting Design Challenge
Jan — Nov 2023

Treatment Visualisation Educational Tool

User research and needs assessment with 20+ dentistry students, oral surgeons and orthodontists informed a high-fidelity SolidWorks training model replicating the human jaw.

Reported 80% improvement in students’ treatment-plan accuracy
NUS Medical Grand Challenge

Automated Pill Storage & Reminder System

Led development of an automated pill-storage and reminder concept addressing medication adherence for people managing polypharmacy and chronic disease.

Project Director
Background

Biomedical engineering with an Innovation & Design second major.

B.Eng in Biomedical Engineering from the National University of Singapore. Professional experience spans hospital operations, digital systems implementation, clinical-data research, medical-device manufacturing and product development.

UniversityNational University of Singapore
DegreeB.Eng Biomedical Engineering
Second MajorInnovation & Design
GPA4.51
TechnicalPython · SolidWorks · Fusion 360 · MATLAB
LanguagesEnglish · Tamil · Malayalam